Delete your account
Everything Eduviq holds that identifies you goes with it. There is no undo.
What gets deleted
- Your profile — name, email, phone number, date of birth, address and its map pin
- Every file you uploaded: profile photo, doubt photos, and identity and degree documents
- Reviews, your saved availability or study record, and any class still to come
- Push notification tokens and notification settings
- The sign-in itself, so the Google account is no longer connected to Eduviq
Deletion is immediate and permanent — nothing is kept in a recoverable state and there is no waiting period to change your mind in. Signing in again with the same Google account afterwards creates a new, empty account; it does not bring this one back.
What stays, and why
A class has two people in it. Erasing your side of one would erase the other person’s record of a lesson they attended and paid for, so those rows stay where they are — carrying no name of yours.
- Classes that already happened stay on the other person's record, with your name replaced by “Deleted Tutor” or “Deleted Student”
- Payment and payout records, which a business is required to keep
- For tutors: a one-way fingerprint of your Aadhaar number — never the number itself, and it cannot be turned back into one. It exists only so a new account cannot claim a second referral bonus for the same person
Sign in to delete your account
We have to know which account to delete, and only you can prove that. Sign in with the same Google account and this page will show the delete button.
In the Eduviq app you can do the same thing without the website: Profile → Delete account. If you can no longer sign in at all, email support@eduviq.com from the address on the account and we will delete it for you.